Hosted VoIP Feature List

Nexcom’s Hosted VoIP has all the advanced features you expect in an Enterprise-Grade PBX. Jive’s system is reliable, scalable, and perfectly customizable to suit your business needs.

BASIC VOIP FEATURES

1.  Auto-Attendants
2.  Barge
3. Call Analytics
4. Call Logs
5. Call Monitoring
6. Call Recording
7. Call Reporting
8. Conference Bridge
9. Conferencing
10. Corporate Directory on Phone
11. Custom Greetings
12. Custom Messages
13. Custom Hold Music
14. Custom Schedules
15. Dial by Extension
16. Dial Plan Editor
17. Dial by Name
18. Dial-by-Name Directory
19. Direct Inward Dialing
20. Direct Outward Dialing
21. Extension Dialing
22. Fax to Email
23. Inbound Call Filters
24. Individual Call Logs
25. Intercom
26. Last Number Redial
27. Line Failover
28. LDAP Integration
29. Local & LD Dial-Tone
30. Local Directory on Phone
31. Message Waiting Indicator
32. Paging
33. Presence Monitoring
34. Ring Groups
35. Speed Dial
36. Spy
37. Unlimited Auto Attendants
38. Unlimited Extensions
39. Virtual Fax
40. Voicemail
41. Voicemail to Email
42. Web-Based Admin Portal
43. Web-Based User Portal
44. Whisper

CALL MANAGEMENT FEATURES

1. Auto-Divert
2. Auto-Reject
3. Call Forwarding
4. Call History
5. Call Hold
6. Call Park/Pickup
7. Call Queues (Automatic Distribution)
8. Call Routing
9. Call Transfers
10. Call Waiting
11. Caller ID
12. Do Not Disturb
13. E911
14. Extension Transfers
15. Find Me/Follow Me
16. Missed Call Indicator
17. Multiple Calls per Line

CALL CENTER

1. Advanced Ring Strategies
2. Agent Login/Log out
3. Custom Queue Hold Message
4. Custom Queue Hold Music
5. Escape from Call Queue
6. Pre-Call Announcement
7. Queue Call Barge
8. Queue Call Spy
9. Queue Call Recording
10. Queue Call Whisper
11. Report Caller Hold Time
12. Unlimited Call Queues

    Wait Time Announcement

PHONE SERVICE

Cloud PBX

International Calling*

Jive App

Mobility Softphone

Multi-Site Compatible

Number Porting*

Toll-free Numbers*

Local Numbers*

Unlimited Domestic Usage

* Denotes extra charge for service. Hosted VoIP provides organizations with an Enterprise Class hosted phone system customized to fit their needs. Hosted VoIP service is a fully-managed, cloud-based system, offering the convenience of an online IP-based telecommunications system.